• Thunderbolt Multipathing combines multiple connections to deliver maximum performance for Windows systems that support multiple Thunderbolt paths (see System Requirements below).
• Up to 15 Storage Containers, each with their own filesystem, RAID level, and password.
• Always-on XTS-AES-256 bit encryption with Hardware Secure Enclave.
• Multi-user connectivity for collaboration with up to 4× computers.
• Multi-platform workflow support for heterogeneous deployments.

System Requirements

• Windows 11 version 22H2+.
• Built-in (on motherboard) and/or vendor-qualified Thunderbolt 3/4 or USB4 ports.
• Intel: Tiger Lake platforms or later.
• AMD: TRX50, WRX80, WRX90 platforms or later.

Examples of systems meeting these requirements: Known Supported Systems
(Please email help@iodyne.com if you're not sure if your PC supports Thunderbolt.)

Multipathing Note: Each Thunderbolt port must be on its own system bus to maximize the performance gains from Thunderbolt Multipathing. Intel NUCs and most Windows laptops use independent system buses for their Thunderbolt ports.  If you connect multiple ports on a PC with a single shared Thunderbolt bus, connections will work but performance will not increase.

• Check your computer's documentation to confirm Thunderbolt/USB4 support.
• Update all BIOS, firmware, and drivers related to Thunderbolt/USB4 support.
• Verify in your computer’s BIOS settings that Thunderbolt is enabled for all ports you intend to use:
  • Check Security settings to enable support without per-device approval.
  • Enable PCIe tunneling, if available.
  • For faster boot performance, disable support for Thunderbolt or USB booting.
• Download the latest Windows installer to your computer.
• After installation and reboot are complete, you may add multiple connections to enable Thunderbolt Multipathing. See Multipathing Note for how to achieve maximal performance.

Creating and Formatting Containers

1. Go to the Usage tab.
2. Click the + icon next to “0 Containers.”

• Name: Enter a name for your container.
• RAID: Choose RAID 0 or RAID 6.
• Size: Define the container size (in GB, TB, or percentage of total capacity).
• Type: Select the file system—NTFS, ExFAT, or RAW.
  • We recommend NTFS for Windows workflows. It provides the best reliability and performance when paired with Pro Data’s transactional features.
  • For macOS write access to NTFS, install Microsoft NTFS for Mac by Paragon Software.
  • Learn more about ExFAT risks and safer alternatives here.
• Password: Choose a custom password, inherit the device password, or use no password.
  • Note: If a container password is lost, the unit password can be used to regain access.

Your container is now ready—welcome to your new data experience.

Note: For a smoother experience across different hosts and operating systems, make sure to disable BitLocker on this container on all Windows machines you plan to use it with. Since all Pro Data units are already encrypted using XTS-AES-256 with a hardware Secure Enclave, additional encryption like BitLocker is unnecessary.

Supported Systems

Operating Systems

✅ Windows 11

Windows 11 includes built-in support for:

• USB4 and Thunderbolt 3/4 protocols
• Updated ACPI and PCIe tunneling drivers  
• Enhanced Thunderbolt security and authorization layers

⚠️ Windows 10

May lack key enhancements. Even with identical hardware, the OS might:

• Misidentify Thunderbolt devices
• Fail to authorize them correctly
• Use outdate drivers or firmware interfaces

Platform Compatibility

✅ Compatible: Devices pre-installed with Windows 11 and equipped with vendor-supported Thunderbolt cards.

⚠️ Not Compatible: Older systems originally shipped with Windows 10 or lacking vendor-supported Thunderbolt BIOS/cards

Testing Your Pro Data Setup

🧪 When validating platform compatibility and Thunderbolt functionality with your Pro Data, include the following tests to help ensure stability across power states and connection events.

• Hot plug and unplug cycles
• Warm and cold reboots
• Sleep and resume tests

🛠️ Troubleshooting

🔄 Update Thunderbolt Drivers

• Visit your system/motherboard manufacturer’s site (e.g., Dell, Lenovo, ASUS) 
• Windows 10 only: Download the specific Thunderbolt driver, not just the chipset driver
• If using an external Thunderbolt card, make sure it is supported by the platform manufacturer specifically for your model and is installed according to the manufacturer's instructions.

🔧 Update BIOS and Firmware

• Ensure BIOS is updated to the latest version supporting Thunderbolt
• Some Thunderbolt features depend on firmware-level support  

🔐 Check Thunderbolt Security Settings

• Open BIOS/UEFI setup
• Locate Thunderbolt Security Level or Pre-boot ACL
• Set to No Security or User Authorization(temporarily, for testing)

🆙 Use Latest Windows 11 Build (22H2 or later)
 

🧪 Diagnostic Tip

Run this in PowerShell to check Thunderbolt device status:

Get-PnpDevice -FriendlyName "*Thunderbolt*" | Format-Table Status, Class, FriendlyName

Status Class             FriendlyName
------ -----             ------------
OK     SoftwareComponent Thunderbolt(TM) HSA Component
OK     System            Thunderbolt(TM) Controller - 9A1B
OK     SoftwareComponent Thunderbolt(TM) HSA Component
OK     System            Thunderbolt(TM) Controller - 9A1D

If it shows Error or Unknown, the driver stack isn’t loading correctly.


 

Need help?

Known Supported Systems

¹  "Works With" means a trusted partner has confirmed Pro Data attaches to the system and operates normally. 

²  "iodyne Tested" means we have tested the system in our lab with Pro Data and confirmed correct function.