Answering your questions and providing help when you need it is one of the most important things we do, and something we truly enjoy. You can contact iodyne Support anytime with a purchasing question, technical issue, or request for assistance in planning your next workflow.
The fastest way to reach us is via our dedicated support e-mail: firstname.lastname@example.org Your request will be entered into our queue, and we'll respond subject to the hours below.
If you have a technical issue, our products are designed to capture the diagnostic information needed for us to assist you remotely and as efficiently as possible. Refer to our Capturing Diagnostic Logs article for more information on how information can be captured to assist us.
Monday through Friday - 9a-6p US/Pacific Time
We observe the US Federal Holiday schedule and are closed for:
- New Year's Day
- Martin Luther King, Jr's Birthday
- Washington's Birthday
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving Day
- Christmas Day